Telehealth Medicare Items Made Permanent!

The Government is providing $106 million over four years to support permanent telehealth services, ensuring greater flexibility to patients and doctors for the delivery of health care; allowing GPs, specialists, and allied health professionals to continue to consult with their regular patients online. 

What does that mean for your practice? It means it’s time to get Coviu, the Australian Government’s video telehealth platform of choice. Plus, it takes only minutes to set up. Let’s get started!

Read the full announcement here

Coviu Home Video v2

"There is a very important role for face to face [care], but equally that supplementary role for telehealth can give people access when they need it appropriate to their circumstances". - Minister Greg Hunt

7 Million+

telehealth consultations have been successfully delivered in Australia using Coviu.

Coviu for Video Telehealth

To provide the best care, you need the best tools.

Coviu video telehealth is packed with features designed to enhance your consultations, all while fitting seamlessly into your current practice.

DASS 21 - Multiple Devices - No Circles
Chemist2U - Macbook - 3 Circles

Allied Health Providers

Coviu, a software that helps your business grow, and grows with you. 

66% of Aussies believe video telehealth makes healthcare more accessible. 

Coviu provides easy oversight and centralised management for larger organisations and now with telehealth Medicare items extended there is no better time to get started! 

  • Greater flexibility for you and your patients
  • Reduce no-shows and cancellations
  • Offer after-hours services from anywhere 
  • Powerful add-ons tailored to your speciality

Embrace the benefits of video telehealth today with Coviu. 




General Practitioners & Specialists

Patients want video telehealth!

44% of Aussies say they would switch GPs to one that offers video telehealth

That rises to 63% among 34-44 year olds. Those people are most likely to be working parents of young kids – the kind of people who use your services the most.

And with telehealth items now made permanent, there is no better time to start.

The head of the Royal Australian College of General Practitioners Karen Price said the announcement of a permanent telehealth service was a "wonderful day in the history of general practice". Dr Price continues, "The era-defining episode of COVID has served to highlight just how intertwined health service delivery is with the health of the nation. Telehealth has been a remarkable and innovative solution which enabled our country to stay as safe as possible."




The Coviu Difference

Icon Holdersecure

Private and secure

HIPAA compliant and end-to-end encryption (E2EE) ensures your data is always safe & secure.

Icon Holderanydevice

Works on Any Device

Coviu works on any device (computer, tablet, or phone) on all major browsers (Chrome, Safari, Firefox, & Microsoft Edge).

Icon Holderaustralian

Proudly Australian

Coviu was founded within CSIRO in 2016 by Australia’s top computer scientists & engineers.

Icon Holdereasy

Easy for Patients

No downloads, installations or account creation required. Patients just click a link and connect!

Icon Holdersupport

Amazing Support

We're here to support you 9am-5pm Sydney time (AEST) through live chat.

Icon Holdersafe

Keep Your Staff Safe

Help stop the spread. Adopt remote care wherever possible, to protect your staff.

Clinical Tools Tailored to your Specialty

To provide the best care, you need the best tools. Coviu video telehealth is packed with features designed to enhance your consultations, all while fitting seamlessly into your current practice.

Experience Coviu, risk free

“So easy to use. It’s secure. Affordable. Purpose designed for Telehealth." 

Angie Hazlehurst, Counsellor & Family Therapist

"Lovely screen appearance. Great tools. Excellent customer support. Love Coviu."

Sharon Vaughan, Speech-Language Pathologist

"Simple and easy to use. No issues and great visuals. Patient’s really like it."

Dr Shaun Millns Sizer, GP

Download your reimbursement fact sheet

We've gathered together many of the telehealth reimbursements that are available for patients across different medical and allied health services and have updated them to reflect the recent information made available by Medicare regarding permanent telehealth.


Have a question on any aspect of Australian Medical Billing? You can ask it here at MBS Answers for free.

Reimbursement Fact Sheet

Select your specialty to download our printable fact sheets with the item numbers and details for specific reimbursements available. We'll keep you updated as the reimbursements change.

Coviu Webinar Reimbursement Series

Part 1: Telehealth Reimbursements

Coviu, ran a webinar with Margaret Faux, CEO of Synapse Medical, the only person in Australia to receive a doctoral degree in Medicare claiming and compliance. Synapse Medical was the first Australian provider of medical billing, coding, transcription providing a number of resources and information related to this area. The webinar touches on telehealth reimbursements, specifically pertaining to the recent changes.

Learn about:

  • What are the telehealth MBS changes

  • Understanding what these changes mean for you and your practice

  • How to adapt your practice to adhere to these changes


Part 2: Best Practices for Medicare Telehealth Reimbursements


With telehealth now a permanent fixture of Medicare, there are many lingering questions around access and we went straight to the source. We partnered with the Department of Health to deliver a free, live webinar! 

Coviu was lucky enough to have Louise Riley from the Medicare Review Unit join us to chat about integrity and compliance when delivering telehealth.


Please select what
you want to discuss


Are you a provider or a patient?


Have Questions? Contact Us

Telehealth for Enterprise

For organisations with 25+ Providers



As a patient, you do not need to sign up to a Coviu account. Your healthcare provider will use their account and send you a link to join at the time of your consultation.

Learn how to join a Coviu Call

Chat to your provider about using Coviu