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Video telehealth software for Mental Health Professionals

Endorsed by the Australian Psychological Society (APS), Australian Association of Psychologists INC (AAPI) and the Australian & New Zealand Mental Health Association (ANZMHA), Coviu is Australia’s leading telehealth solution, powering simple, secure and feature-rich video consultations.

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Perform clinical assessments, and share resources to enhance your video consultations

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Live waiting area,  ability to take payments, and bill directly to Medicare via Coviu replicates brick and mortar workflows

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Easy to use: simply send a link to your client and wait for them in your private, virtual room

Allied Health - Mac
60K PLUS

practitioners use Coviu in their practices across Australia

Provide Quality Mental Health Care with Telehealth

Coviu offers a secure telehealth platform that allows psychologists, counsellors and other mental health professionals to provide sessions to their patients no matter their physical location. This means that you can provide vital mental health services to people who otherwise might not be able to access psychology or psychiatric care. It also means that people who are unwell, vulnerable or cannot reach your practice as usual can still receive consistent care.

Coviu allows you to share resources, have a patient undertake the Pearson’s questionnaire and use the interactive whiteboard feature to work through exercises and ideas. Coviu integrates with practice management software and allows you to provide clinical assessments and manage billing, including Medicare and insurance, all without leaving the platform.

 

Clinical Tools Tailored to Mental Health

Achieve more with your calls using powerful add-ons

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Pearson Assessments

Assess your clients professionally with leading clinical assessments

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eLr Activities

Interactive activities for speech teletherapy sessions, powered by eLr.

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Medipass

The Medipass Coviu add-on allows healthcare providers to easily determine patient eligibility, raise insurance claims and process patient card payments entirely online from the Coviu platform.

Ezispeak

EziSpeak

On-demand video interpretation.

Share Docs

Share Images, Documents, Videos & Screens

Enhance your video consultations, by sharing results, interactive assessment forms, educational videos and other resources from within a Coviu call.

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Health Engine

Integrate your telehealth and face-to-face bookings using our HealthEngine integration. Supports over 21 of the market-leading practice management systems.

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My Health 1st

Acquire new patient bookings through the MyHealth1st Marketplace, and enable your existing Coviu bookings to be fully integrated into your practice management software.

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Integrations

Coviu integrates with Practice Management Software including MediRecords, Clinic to Cloud, Nookal, Halaxy, Acuity Scheduling.

No credit card required

Designed to streamline your clinical workflow

Spun out of the CSIRO in 2018, Coviu was purpose-built to make digital transformation as easy as possible for clinicians and patients. The platform replicates traditional brick-and-mortar workflows and facilitates in-call payments, patient triaging, online appointment bookings, integrations with your practice management systems and more.

As a web-based solution, Coviu works on all modern devices. Simply sign up, add your clinicians to the account and be ready to offer secure and feature-rich video consultations within a couple of minutesClients love how quickly and easily they can join a Coviu video consultation. They simply click a link on their phone, tablet or computer and connect with their healthcare provider in a private virtual room. There’s no need to download any additional software or create a client account.

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The Coviu Difference

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Private and secure

HIPAA Compliant, and end-to-end encryption (E2EE) ensures your data is always safe & secure.

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Works on Any Device

Coviu has you covered on any iOS, Android, Mac, Linux or PC ‎device.

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Proudly Australian

Spun out of the CSIRO in 2018, Coviu has always been Australian owned and operated.

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Easy for Patients

No downloads, installations or account creation required. Patients just click a link and connect!

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Amazing Support

We are here to support you 18 hours / day through our live chat.

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Keep Your Staff Safe

Help stop the spread. Adopt remote care wherever possible, to protect your staff.

People
Coviu Customer Story

Telehealth has opened up doors we didn’t even realise existed!

Alana Maley-Berg is a Psychologist, CEO and Founder of One Central health in Perth, WA. One Central Health provides a range of allied health and paediatric services such as psychology, speech therapy, occupational therapy, counselling, autism assessments, dietetics and more. Alana and her clinic initially transitioned to video telehealth during COVID-19, when staff and clients fell in love with its simplicity, convenience and ability to achieve excellent outcomes!

Coviu Customer Story

I Converted my Practice 100% Online, and Moved to Hamilton Island!

Kathy Matheson, Psychologist and Founder of Karepsych, is somewhat of a telehealth pioneer. She had been experimenting with video consultations for a few years before the pandemic, particularly for clients who had to travel and move around for work. After their initial success with telehealth, Kathy moved to Hamilton island and with the help of her husband, an experienced IT professional, they set up a 100% online psychology clinic.

Choose a Plan to Start Your Free Trial

Not sure what plan is right for you?

Compare the plan features below or chat with customer support through our live chat.

Plans & Pricing

All plans come with 2 week free trial. No credit card required.

Annual Billing
Monthly Billing

With annual billing you’ll get 2 months free.

Starter Plan
FREE TRIAL

See patients in your virtual consultation room

From
$24AUD
Per user per month
From
$20AUD
Per user per month

Switch to annual billing to save.

Savings of 2 months

START FREE TRIAL START FREE TRIAL

Billed annually at $240 AUD

Professional Plan
FREE TRIAL

Take patient bookings and see them in a virtual consultation

From
$48AUD
Per user per month
From
$40AUD
Per user per month

Switch to annual billing to save.

Volume Discount: Every 5th User FREE!

Savings of 2 months

START FREE TRIAL START FREE TRIAL

Billed annually at $480 AUD

Volume Discount: Every 5th User FREE!

Clinic Plan
FREE TRIAL

Run a virtual clinic with a central Waiting Area

From
$66AUD
Per user per month
From
$55AUD
Per user per month

Switch to annual billing to save

Volume Discount: Every 5th User FREE!

Savings of 2 months

START FREE TRIAL START FREE TRIAL

Billed annually at $660 AUD

Volume Discount: Every 5th User FREE!

Enterprise Plan

Customisable solutions for larger organisations that want easy oversight and centralised management.

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Compare plan featuresPlan features
Starter Plan
FREE TRIAL
Professional Plan
FREE TRIAL
Clinic Plan
FREE TRIAL
Security
End to end encryption
HIPAA compliance
Available for purchase
Available for purchase
Available for purchase
Room lock
Booking management
Online appointment bookings
Online booking system integrations
Health Engine, MyHealth1st
Health Engine, MyHealth1st, Acuity Scheduling
Health Engine, MyHealth1st, Acuity Scheduling
PMS integrations
Clinic to Cloud
MediRecords, Clinic to Cloud, Nookal, Halaxy
MediRecords, Clinic to Cloud, Nookal, Halaxy
Patient invites
Email invites
Email invites
Email + SMS invites
Private Waiting Room
Virtual waiting area
Patient waiting music
Central waiting area (ability to triage)
Automated patient notifications
SMS notifications for staff
Taking calls
Max number of callers in a call
2
4
6
Consent form
Standard
Standard
Standard
Embeddable widget
Buttons
Buttons & booking forms
Buttons & booking forms
Recordings
Local (audio only)
Secure cloud (audio only)
Taking Payment
Pre-call payment
In-call payment
Payment transaction fee
2.5% + Stripe fee (if applicable)
1.5% + Stripe fee (if applicable)
1% + Stripe fee (if applicable)
Medipass *NEW
Available Add-on
Available Add-on
Available Add-on
Receiving patients
Custom patient intake form
Call exit questionnaires
Clinical Tools
Sharing tools
Shared Images, Documents, Videos & Screens (Unlimited)
Shared Images, Documents, Videos & Screens (Unlimited)
Shared Images, Documents, Videos & Screens (Unlimited)
Annotations
Simple
Advanced
Advanced
Highlighters
Custom Branding
Practice logo
Branded colours
Branded booking portal

Enterprise

Coviu provides scalable and customisable solutions. Enterprise solutions, include All Clinic features PLUS 

  • Oversee your organisations Telehealth activities with the centralised management of all organisations and clinics.

  • Full reporting capabilities for clinical governance - providing insight into your session numbers, duration and users.

  • White-labelling - allowing full customisation of the platform, custom domain with your organisation’s branding, logo and colours.

  • Single Sign-On Capabilities.

Learn more about Enterprise Solution

Endorsed By

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ANZMHA
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AAPi