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Up-skilling Clinical Staff with Virtual Role Plays in Coviu

At the start of 2021, the Australian Government’s Organ and Tissue Authority (OTA) launched a virtual training program for over 600 Donation Specialist Nurses nationally. The DonateLife Web Coaching Program is aimed at improving the communication skills of nurses who discuss organ and tissue donation with families and loved ones of people during end of life conversations.

Following the launch of the program, Coviu interviewed Bernie Dwyer - National Training Coordinator at the OTA to learn more about virtual training and outline the function of Coviu’s Web Coaching add-on in facilitating the training sessions.